Privacy Policy
How we handle your data
Last Updated: March 2026
1. Who We Are
Annai Labs (Trade Name) is a technology company based in Tamil Nadu, India. We build software for businesses the tech industry forgot — temples, restaurants, gold loan shops, and hospitals.
Our primary product is OnePlaceHQ, an industry-specific business management platform. For OnePlaceHQ's detailed privacy practices, see the OnePlaceHQ Privacy Policy.
2. What Data We Collect
This website (annailabs.com) is a static informational site. We collect minimal data:
Website Analytics
We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects:
- Pages visited and time on page
- Device type, browser, and operating system
- Approximate location (city-level, not precise)
- Referral source (including AI tools like ChatGPT, Perplexity, Claude)
GA4 uses cookies. You can opt out using the Google Analytics Opt-out Add-on.
Contact Information
If you contact us via email at contact@annailabs.com, we receive your email address and the content of your message. We use this only to respond to your inquiry.
Google Fonts
Our website loads fonts (Space Grotesk, DM Sans, Bodoni Moda) from Google Fonts CDN. This means your browser makes requests to Google's servers, which may log your IP address per Google's Privacy Policy.
We do NOT collect: names, phone numbers, payment information, or any personal forms on this website. We do NOT use advertising cookies or retargeting pixels.
3. Why We Collect Data
- 1. Website improvement — Understanding which pages are useful and how visitors find us
- 2. Responding to inquiries — Replying to emails from potential customers or partners
- 3. Security — Cloudflare provides DDoS protection and CDN services, which process traffic metadata
We will never sell your data to anyone.
4. Third-Party Services
| Service | Purpose | Data |
|---|---|---|
| Google Analytics 4 | Website analytics | Anonymised browsing behaviour |
| Google Fonts | Typography | IP address (for font delivery) |
| Cloudflare Pages | Hosting, CDN, security | Traffic metadata, IP addresses |
5. Data Retention
- Google Analytics data: 26 months (Google's default retention period)
- Email correspondence: Until the inquiry is resolved, then archived for up to 2 years
- Cloudflare logs: Per Cloudflare's retention policies (typically 72 hours for free plans)
6. Your Rights (DPDPA 2023)
Under India's Digital Personal Data Protection Act, 2023, you have the right to:
- Access — Request a summary of any personal data we hold about you
- Correction — Request correction of inaccurate data
- Erasure — Request deletion of your personal data
- Withdraw consent — Opt out of analytics tracking at any time
- Grievance redressal — File a complaint with our Grievance Officer
Given we collect minimal data (no accounts, no forms), most requests can be fulfilled by opting out of Google Analytics using the browser add-on.
7. Children's Data
This website is intended for business professionals. We do not knowingly collect personal data from children under 18 years of age.
8. Grievance Officer
For any privacy-related questions or concerns:
Grievance Officer
Email: privacy@annailabs.com
Alternate: contact@annailabs.com
Location: Tamil Nadu, India
Response Time: Within 7 days
If unsatisfied with our response, you may file a complaint with the Data Protection Board of India (DPBI).
9. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
Last Updated: March 2026
Governing Law: Laws of India. Courts in Chennai, Tamil Nadu.